Frequently Asked Questions

• Products signaled as being physically available, packed according to packaging guidelines, and ready to be transferred for delivery. 
• Processing time is 1-2 business days.
• A pair made for one client.
• A 20 piece nail set, one size fits all. (size 0-9 for both hands).

• Products specially made according to a customers's specifications.
• Processing time is 4-7 days.
• 10 piece sets 
• Nail sizing kit is highly recommended if customer does not know their correct nail size/measurement. To get the fit and look customers want.

• It ensures all your nails will fit YOU perfectly. Everyone has a different nail bed length & curve. 
• Make sure the nail shape you choose is best for you and isn't too big, too small, too short, or too long.
• Barbie Tingz LLC will not be held responsible for any wrong measurements provided from customer.

• Due to the nature of the item, for sanitary purposes there are no refunds or exchanges. 
• In the unlikely event you receive a damaged item, I will gladly replace it.
• For all other questions or inquiries, please contact me at barbietingzllc@outlook.com

1. Clean nail plate with alcohol wipe
2. Buff nail until there’s no shine also buff inside of press on.
3. File if necessary.
4. Apply 3 small dots of glue to the press on nail ( spread all over nail plate).
5. Press on the nail to your nail plate. 
6. -SLIDE ON!
7. Hold down for a full 30 secs 

Do not wet hand immediately before or after applying 

- Work with clean hands

When applying nails please keep your hands away from water for at least 30 minutes while any glue is drying. If a white film appears you have wet your hands too early.

• It will take 1 to 2 business days (excluding USPS processing and delivery time) to process a 'READY TO SHIP' order, and 4 to 7 business days to process a 'CUSTOMIZED MADE TO ORDER' order.
• To reduce the processing time for your order make sure your billing name and address is the same as that used for your credit card account.
• Unverified orders will be canceled and fully refunded back to the card holder with an email notification. 
• All products are shipped from Dade CIty, Florida.
• USPS Priority Mail is my preferred shipping carrier within the United States.
• Please allow 3-5 business days (excluding holidays) for your items to arrive or longer depending on USPS daily operations and expected delivery time. 
• Once the package(s) have left my  place if business and a tracking number has been emailed, Barbie Tingz LLC is not liable for lost or damaged packages.
• Barbie Tingz LLC will not be responsible for delivery delays due to weather, mishandling by carrier, or undelivered packages to addresses.

• ALL SETS ARE HANDMADE.
• DESIGNS MAY NOT BE EXACT.
• ALL RESETS ARE REPLICATED BY HAND.
• 1-2 business day Processing Time for 'READY TO SHIP' orders
• 4-7 business Day Processing Time  on 'CUSTOMIZED MADE TO ORDER' orders​.
• If you have color preference, please notify me before purchasing.
• Replacements will not be upheld if you don't contact Barbie Tingz LLC with your preference. Email: barbietingzllc@outlook.com.

• There will be no cancellations or changes to orders after being placed.

• If customer do not know their nail size measurements, start off by ordering a nail size kit of customer's choice of shape and length.
• Customer is to follow instructions once kit is received.
• Email me at barbietingzllc@outlook.com for more information.